Shipping policy

Shipping Policy

Last Updated: 06/06/2026

Thank you for shopping with [Your Store Name]. This Shipping Policy explains how orders are processed and delivered.

Order Processing

All orders are processed within 1–5 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Times

Estimated delivery times vary depending on the customer's location and product availability.

Typical delivery estimates are:

  • South Africa: 7–20 business days

  • International Orders: 10–30 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees, if applicable, will be displayed during checkout before payment is completed.

Any free shipping promotions will be clearly indicated on the website.

Order Tracking

Where tracking information is available, customers will receive a tracking number once their order has been shipped.

Tracking updates are provided by the shipping carrier and may take several days to appear after shipment.

Delivery Delays

While we make every effort to ensure timely delivery, delays may occur due to:

  • Customs inspections

  • High shipping volumes

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • Other circumstances beyond our control

We are not responsible for delays caused by third-party shipping providers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost, Damaged, or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and supporting photographs.

We will work with our fulfillment supplier to investigate and resolve the issue in accordance with our Return and Refund Policy.

Customs and Import Duties

For international orders, customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: judithgondo0@gmail.com

Business Name: judyglobal.store